Privacy Policy

Who we are

Eric Crispen Computer Repair is a family-owned computer repair and IT services business located at 100 E Shell Point Rd, Ruskin, FL 33570, serving the Tampa Bay Southshore area. This policy explains what information we collect through this website and our business operations, how we use it, and the choices you have.

Information we collect

We collect information in a few limited ways:

• Contact information you give us directly ... when you call, text, message us on Facebook, or visit the shop, we may receive your name, phone number, email address, or details about your repair.
• Device data during a repair or notarization ... if you bring in a device, we may need to access files or settings on it strictly to diagnose and complete the requested repair. For notary services, we handle identification and documents as required to complete the notarial act, in accordance with Florida notary law.
• Website usage data ... this website uses Google Analytics to understand overall site traffic, such as which pages are visited and how visitors found the site. See "Cookies & Analytics" below for details.

We do not have a contact form on this website, so no information is automatically submitted to us just by browsing the site.

How we use your information

• To diagnose, quote, and complete the repair, IT, or notary service you've requested
• To contact you about your device, appointment, or invoice
• To respond to questions sent through phone, text, or Facebook Messenger

How we protect your information

Files on your device are not accessed beyond what's needed for the repair. We don't sell, rent, or share your personal information or device data with third parties for marketing purposes. Notary records (such as the journal entries and identification review required by Florida law) are maintained in accordance with state notary requirements and are not made public.

Cookies & Analytics

This website uses Google Analytics (GA4) to help us understand how visitors use the site ... for example, which pages are viewed, how visitors found the site, and general location and device information at a city or region level. Google Analytics uses cookies and similar technologies to collect this data. We use it only to understand site traffic and improve the site; we don't use it to identify individual visitors, and we don't sell or share it with third parties beyond Google's own data processing.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block third-party cookies. For more on how Google handles this data, see Google's Privacy Policy.

Third-party links and services

This site links to third-party platforms ... including Google Maps, Facebook, Nextdoor, Alignable, and Guide to Florida ... for reviews, directions, and messaging. Those platforms have their own privacy practices, which we don't control. We'd encourage you to review their policies directly if you have questions about how they handle your information.

Children's privacy

This website and our services are intended for adults and are not directed at children under 13. We don't knowingly collect personal information from children.

Your choices

You can ask us at any time what information we have on file for you, request a correction, or ask us to delete it, subject to any records we're legally required to keep (such as notary journal entries). Just reach out using the contact information below.

Changes to this policy

We may update this policy from time to time, for example as our services or tools change. The "last updated" date at the top of this page will always reflect the most recent version.

Contact us

Questions about this policy or your information? Reach out directly: